Managed IT Services for Small & Medium businesses

Let us manage Your Tech So You can deliver great products & services


Get our IT management services for a flat rate with TOTALCARE

Factory IT's TotalCare technology management plan gives our clients complete piece of mind. Our team handles everything from day to day desktop management to strategic technology planning.


Let us handle all your technology planning and implementation

Achieve business goals through increased productivity

Eliminate future risk with our proactive support program

Receive detailed infrastructure, asset inventory, and end user usage reports

Plan better with predictable and cost-effective IT budgets

Enjoy peace of mind with unlimited access to help-desk support

TotalCare  Includes the IT Services you need to succeed


Managed Network

Standardized wired/wireless solutions, 24/7 uptime monitoring, and best-practice design and implementation


Managed Security

Firewall solutions, 24/7 network security monitoring, support compliance initiatives (PCI, HIPAA), and security assessments, monitored/managed antivirus


Managed Backup
& Restore

Image based server backups, automated off-site replication, individual file to full bare-metal restore capable


Managed Workstations & Servers

System health monitoring and reporting, automated/managed Microsoft and common application patching, line-of-business application opimization 


Cloud Computing

Hosted email and collaboration solutions, virtualized server environments, and onsite server backup replication storage


Technology Infrastructure

Best-in-class hardware sourcing, standardized desktops and servers, single source for business tech hardware needs



Our Team

For nearly 10 years, Factory IT has served the northwest Wyoming region. Owned and operated in Jackson Hole, we keep clients happy from Denver to Bozeman.


Carol Chesney
Accounting/Office Management


Mitch Shervin


Rob ThompsonAutomation Engineer


Ed Fries


Zach Huseby


Carrie Cleary
Systems Engineer

Contact Us to Get Started

Tell us about your organization's technology needs! Feel free to call us @ (307) 733-3935, or use the form below.

Name *

Are we a good FIT for your organization?

Our most valued prospective client has 2 to 50 workstations and relies heavily on e-mail, the Internet, and their computer network for running their operations.

Our clients hire us to support their network because they don’t want to incur the cost associated with full-time IT staff, and they want to keep their employees productive and free from the responsibility of troubleshooting the company network.

We are most successful in working with clients that:

  • Demand reliability and security from their computer network.
  • See technology as a vital tool for increasing productivity and gaining competitive advantages.
  • Want a technology partner that will act as a trusted advisor and seek to improve the productivity, profitability, and operations of their business through technology.
  • Are willing to invest in technology to improve communication and eliminate manual tasks.